AI engineering blog
Notes from the build.
Plain-language guides to voice agents, AI agents, RAG, automation, and shipping AI products, written from what we learn building them.
What Is an AI Voice Agent? How AI Receptionists Answer, Qualify, and Book Calls
An AI voice agent answers the phone in natural speech, understands the caller, and books the appointment before they hang up. Here is how the technology works, where it fits, and what to check before you deploy one.
RAG vs. Fine-Tuning: How to Ground an LLM in Your Company's Data
Language models do not know your products, policies, or documents. Retrieval-augmented generation and fine-tuning solve different parts of that problem. Here is how each works and when to use which.
AI Agents vs. Workflow Automation: Which Does Your Process Need?
Workflow automation follows rules. AI agents make judgment calls. Choosing the wrong one wastes money either way. A practical guide to telling them apart and deciding which a process needs.
How to Scope an AI MVP: From Idea to Launch in Weeks
Most AI prototypes impress in a demo and fail with real users. A practical guide to scoping an AI MVP that proves value quickly and is built to grow into a real product.
How to Implement AI Automation in Your Business: A Step-by-Step Guide
A practical, step-by-step approach to implementing AI automation: finding the right first process, choosing tools, keeping people in the loop, and measuring whether it worked.
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